Return Policy
Customer satisfaction remains important to us, and we strive to provide a fair and transparent return experience.
Return Eligibility
Items may be considered for return when:
- Returned in unused condition
- Returned with original packaging when possible
- Submitted within the applicable return review period
Non-Eligible Returns
Certain items may not qualify for return due to hygiene considerations, customization, excessive wear, or misuse after delivery.
Return Review
Once a return request is received, our team will evaluate eligibility based on the information provided.
Additional documentation may be requested when necessary to help process the request accurately.
Damaged or Incorrect Items
If an item arrives damaged, defective, or different from the item ordered, please contact customer support with supporting information so we can investigate and assist.
Return Shipping
Return shipping arrangements may vary depending on the nature of the request and applicable circumstances.
We encourage customers to contact support before sending any item back.